The Public Complaints Commission (PCC) has successfully resolved approximately 5,000 complaints in Borno State over the past three years. This achievement was announced by Alhaji Yusuf Adamu, the PCC Commissioner in Borno, during a town hall meeting in Maiduguri on Thursday. The meeting focused on the ‘Systemic and Proactive Investigation into Compliance of Private Employers to Pension Reforms’.
Adamu highlighted that the majority of the cases involved administrative injustices and pension issues, underscoring the importance of such forums with stakeholders, especially those managing pensions, to address these concerns. He praised the Borno State Government for its commitment to pension matters, noting the recent release of over N2 billion by the government to tackle pension issues and urged other states to follow this example.
Discussing new pension reforms, Adamu called on the private sector to ensure compliance with the Pension Reform Act 2014 by paying their workers’ pensions as mandated.
Mr. Salisu Mohammed, Director of Investigation at PCC Borno, emphasized that the stakeholder meeting aimed to address the concerns and challenges faced by pensioners and other stakeholders. “We shall identify systemic issues and potential areas of improvement. We shall also provide guidance and clarification on pension-related matters, and collect feedback and recommendations for improving pension administration,” Mohammed stated.
Representing pension fund administrators, Mr. Abubakar Jibrin, Business Manager of the Borno branch of Trustfund Pension, pointed out that delays in processing pensions were often due to incomplete documentation. He stressed the need to reduce the long processing period, which can last up to 18 months, for retirees’ pensions in Nigeria.
